Barbara Spitzer Bio

Barbara Spitzer has dedicated her career to helping organizations improve performance through effective people practices since 1986. Barbara closely partners with senior level business and HR executives to drive strategy execution with a keen focus on vision, strategy, and people, including leadership, organization design, culture, talent management, engagement and change management.

Barbara is a senior leader with more than 30 years of experience in people-related consulting across multiple industries including Energy & Utilities, Financial Services, Life Sciences, Healthcare, and Consumer Products/Retail. Barbara’s clients have included global Fortune 500 companies, such as American Express, Pitney Bowes, National Grid, Johnson Controls, Johnson & Johnson, Pfizer, Healthfirst, General Electric, Cisco Systems, and many others. Prior to starting her own business, Barbara was a Managing Director at Towers Watson where she was a senior leader in the Talent and Rewards practice. Before that, she was a Senior Vice President with Capgemini Consulting and ran the global People & Performance. Barbara has also worked at Ernst & Young, Watson Wyatt and The Hay Group. Barbara has helped many companies produce measurable business results. A few key accomplishments are described below:

  • For a global Japanese Bank, led a project to build a U.S. Bank Holding company, including organization design, change management and implementation.
  • In close partnership with the CEO of a multi-national utility, led a three-year transformation program that resulted in over $200M OpEx savings. After restructuring, designed and executed a roadmap for culture transformation, employee engagement, capability upgrade and communication.
  • Led a team to define a new strategy and business model for a global professional association. The recommended plan was implemented and membership and revenues have increase by 25%.
  • For a global manufacturing company, advised the business executives on setting up a new global HR operating model that strengthened HR’s ability to support expansion into emerging markets. The solution was implemented in 30 countries worldwide.
  • For a global Consumer Products company, coached a team to deliver a workforce planning program for China leadership and develop a talent acquisition plan targeted at hard to fill roles (nutritional engineers, managers).
  • For a leading Forbes Global 2000 financial services company developed a five-year people strategy that detailed the skills needed over the coming five years and the recruiting and training plan, resulting in a 10% reduction in voluntary turnover and a 5% increase in employee engagement survey scores.
  • For an IT Services company developed a strategy to compete for scarce talent and expand globally. Recommended an optimal organization structure to establish a global talent management capability. This company is now a global leader in IT services.
  • For a global Asset Management company that had traditionally operated as a decentralized holding entity, led a global team to define common values across the enterprise. Directed the team to conduct 175 focus groups in 19 cities across the US, Canada, Europe and Asia in a “grass-roots” effort to engage every associate around the world. The company rebranded under a single umbrella and still relies on the values as a unifying theme for the business.

Barbara holds a Masters degree in Organizational Psychology from Columbia University and a Bachelor of Science degree in Psychology from James Madison University. Over the course of Barbara’s career, she has held a number of leadership positions in the areas of Workforce Leadership Development and Coaching, Workforce Planning, Organization Design, Transformation and Change. She founded and led Capgemini’s New York Accelerated Solutions Environment (ASE) and is a top-level certified large scale workshop facilitator. Previously, in her global leadership role, Barbara spearheaded Capgemini’s research the Connected Organization, a point of view on the most important people trends businesses are facing in this decade. Throughout her career, Barbara has authored a number of publications on Leadership, Change Management and HR Transformation.