Philip and Laura specialize in designing and executing change programs that unlock agency and deliver sustainable change outcomes. They have an unwavering belief in the positive force of change and are intimately familiar with the change challenges organizations face. Their approach to navigating change is creative, yet practical, and results-oriented.

They specialize in imaginative branding, change narratives and interventions leveraging Design Thinking, ideation, journey mapping, storytelling, gamification, and alternative communication and training methods. Listening is at the core of their strategy. They understand that each client’s challenges and opportunities are unique and customize their interventions to meet specific needs.

Philip possesses a wealth of experience across many industries and geographies from turning around troubled teams to leading successful change efforts. He earned an MBA from INSEAD, alongside a Masters in Human Resource Management and a Ph.D. in Leadership and Performance from the University of Johannesburg. He is the founder of The Good Change Agency.

Laura has been an accomplished agent of change across a diverse range of industries throughout her entire career. She is renowned for infusing her distinctive blend of creativity and a getting-it-done mindset into each project and client engagement. She holds an MS in Organizational Development from The Johns Hopkins University and is a certified coach from The Institute of Professional Excellence in Coaching (iPEC).

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